Product overview

CRM & Analytics

Unify every guest interaction into one profile. Segment by behavior, track performance across channels, and make data-backed decisions — from nightly closing sheets to long-term growth strategy.

Operators who want data-backed decisions for growth, staffing, pricing, and campaign strategy.

How it works

Up and running in minutes, not months.

1

Automatic profile enrichment

Every pass purchase, guestlist visit, reservation, order, and campaign interaction updates the guest profile.

2

Segment by anything

Create segments from recency, frequency, spend, engagement, tags, location, and custom attributes.

3

Track across channels

Sales and conversion by channel, event, promoter, pass type, and time window — all in one dashboard.

4

Closing sheet insights

Nightly summary with revenue by source, labor %, promoter cost, and operational metrics.

Everything included

No add-ons, no upsells. These features are all part of the platform.

Unified guest profiles

One profile per guest across all touchpoints — passes, guestlist, reservations, orders, and marketing engagement.

Smart segmentation

Build segments with flexible rules: visited 3+ times, spent over $100, hasn't visited in 30 days, and more.

Closing sheet

Nightly report: revenue by source, check-ins vs. capacity, labor %, promoter costs, and comps.

CSV import/export

Bring in your existing customer data. Export segments for external use. Full data portability.

Reservation analytics

No-show rates, average party size, peak booking times, and revenue per cover.

Accounting exports

Sage, Xero, and generic CSV exports. QuickBooks Online via OAuth with automatic daily journal entries.

Key benefits

Better targeting and retention — campaigns based on real behavioral data
Real-time operational visibility — know how tonight is performing while it's happening
Cleaner reporting across teams — one source of truth for marketing, ops, and finance
Accounting integration — Sage CSV exports and direct QBO connection reduce manual bookkeeping
Improved decision-making with fewer spreadsheets and manual reconciliation

Why L8TE is better

First-party transactional data

Analytics built on actual transactions, not cookie-based approximations. More accurate, more actionable.

CRM, marketing, and ops in one system

No syncing between tools. Guest data, campaigns, and operational metrics live together.

Accounting built in

Sage/Xero CSV exports and direct QuickBooks Online integration — from order to journal entry, no third-party add-on.

Pricing

Included with L8TE. All analytics, CRM, and accounting exports at no extra cost.

See full pricing details →

See it live in your venue

Get a tailored walkthrough and launch plan for your team.

No credit card required. Free to start.